What is the delivery time for my order?
When you order something from WardrobeBright, the delivery time might be slightly different from what you're used to. Our products are shipped directly to you from our suppliers. This allows us to save on storage and transport costs and offer our products at competitive prices.
The average delivery time is 6 to 12 business days (Monday to Friday, excluding public holidays).
What should I do if I have not yet received my order?
Due to high demand for our products, an order may sometimes arrive a little later than expected. We ask for your understanding in this matter.
If the expected delivery time has passed and you have not yet received your order? Please send an email to info@wardrobebright.com.
We will then investigate what is happening with your package as soon as possible.
I want to exchange or return my order, how do I do that?
Do you want to return a product? Please contact our customer service at info@wardrobebright.com.
In your email, please include:
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Your name
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Your order number (for example #0000)
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Reason for return
We will then send you the return instructions and the return address. After that, you can return the product to us via a carrier of your choice.
What are the costs of returning an item?
The costs for returning a product are at your own expense.
The exact costs depend on the carrier you choose. Please consult your carrier's website for current rates.
What are the conditions for returning my product(s)?
You have a 30-day return policy from the moment you received your order.
A product can only be returned if:
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The 30-day return period has not yet expired
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The product is in its original packaging
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All labels and accessories are still present
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The product is unused and undamaged
What payment methods can I use?
At WardrobeBright, you can pay securely using various payment methods.
All payments are processed through secure and reliable payment systems, ensuring your transaction is always 100% secure.
The available payment methods will be automatically displayed during checkout.
What if I have not received a confirmation email for my order?
Have you not received a confirmation email? First check your spam or junk email folder.
Still can't find the email? Please send a message to info@wardrobebright.com with your name and email address, and we will help you as soon as possible.
Can I cancel my order?
Do you want